Privacy Policy
This policy explains what information Jack Rayner Music (“we”, “us”) collects when you visit jackraynermusic.com, how we use it and the choices you have. We keep it simple: we collect only what we need to reply to you and keep the site running.
Information we collect
Information you give us. When you use the contact form or email us, we receive your name, email address, the type of project and anything you write in your message. Booking emails to Jack London work the same way.
Information collected automatically. Like most websites, our hosting provider records basic technical data when you visit, such as your IP address, browser type, device, pages viewed and the time of your visit. We use Cloudflare Web Analytics to understand overall traffic, such as page views and the type of device used. It does not use cookies, does not collect personal information and does not track you across other sites.
We do not knowingly collect sensitive personal information, and we do not ask for payment details on this site.
How we use it
- To reply to inquiries about film, television, live shows, studio sessions and DJ bookings
- To keep the site secure, working and fast
- To understand, in aggregate, how visitors use the site so we can improve it
- To meet legal obligations
We do not sell your personal information, share it for targeted advertising, or add you to a mailing list without your permission.
Third-party services
We rely on a few trusted providers to run the site. Each one handles data under its own privacy policy:
- Cloudflare hosts the site, protects it from abuse and provides anonymous visitor statistics (Cloudflare Web Analytics).
- Google Fonts serves the typefaces, which means your browser connects to Google’s servers.
- Resend delivers messages sent through the contact form to our inbox. Your name, email address, project type and message pass through Resend to reach us.
- Our email provider stores the messages we receive and the emails we exchange with you.
The site also links to Instagram, SoundCloud, Spotify, IMDb and ticketing sites. When you follow those links, that site’s own privacy policy applies.
How long we keep it
We keep inquiry messages for as long as needed to respond and manage any resulting project, and then delete them within a reasonable period unless we need to keep them for legal, tax or contract reasons. Server logs held by our hosting provider are kept for a limited time.
Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to object to how we use it.
California residents. Under the CCPA, you can ask what personal information we have collected about you and request that it be deleted. We do not sell or share personal information as those terms are defined under California law, and we will not treat you differently for exercising your rights.
UK and EU visitors. We process your information based on our legitimate interest in replying to inquiries you send us, or with your consent. You can also complain to your local data protection authority.
To make a request, reach us through the contact form. We may need to confirm your identity before acting on it.
Security
The site is served over an encrypted connection (HTTPS), and we limit who can see inquiry messages. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Children
This site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed. Significant changes will be noted on this page.
Contact
Questions about this policy or your information? Get in touch through the contact form.